General Terms & Conditions
-
We accept credit card & debit card payments made by VISA, Mastercard, AMEX, DISCOVER, Apple Pay. (2.99% per transaction.)
We also accept bank transfers. (1% per transaction, max $15 per transaction.)
We also accept payments through Paypal (3% per transaction) and Venmo (1.90% + $0.10)
We also accept checks and Zelle.
-
Shipping is an additional charge on top of product/order price. We also allow for pick-up at our studio. Please specify which method you would like in your order notes.
Our products are delivered within the U.S.A. via UPS or USPS. Normal delivery time is approximately 1-5 business days after the order is completed. Always Lucky Studio, LLC. is not responsible for delays or damage to the product after the package has left our premises.
Currently, we do not ship our mobile gallery walls.
-
Always Lucky Studio, LLC. must be contacted within 7 business days if there are any issues with your order.
We are attentive with each order, and we watch for any possible problems and issues before orders leave our studio. We cannot be held liable for low quality art (pixelation, blurriness, distortion), misspellings, grammar mistakes, etc. Custom products cannot be returned. If you have any questions or concerns, please email us.
For mobile gallery wall refunds/returns, please go to that section below.
For payments made with credit cards, we will refund back to the original credit card.
For payments made with cash, check, Zelle, and ACH deposits, we will refund with a check. -
For persons under eighteen, you must have parental permission to purchase products from Always Lucky Studio, LLC.
-
Always Lucky Studio, LLC. only prints what the Customer sends to us and is not responsible for the content or use. The Customer holds all rights to use, publishing, and the rights to use the forwarded data, particularly with regard to text and images. The Customer is solely responsible for the goods. By submitting the artwork to Always Lucky Studio, LLC. you certify that you have the right to use the image(s) in your artwork files. Always Lucky Studio is not responsible for the loss of or damage to your artwork.
The Customer exempts Always Lucky Studio, LLC. and it’s agents unconditionally from any claims other parties may aim at Always Lucky Studio, LLC. in connection with infringement of third party rights, particularly copyright, arising from the use of data transmitted from the client.
-
Estimates are good for one (1) week, or seven (7) calendar days. After this period elapses, we will provide you with a new estimate.
-
Always Lucky Studio, LLC. cannot be held responsible typographical or technical errors found on this website. Example would be accidental incorrect pricing information.
-
Always Lucky Studio, LLC. operates the www.alwaysluckystudio.com website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Always Lucky Studio website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.alwaysluckystudio.com, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.
Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Our Privacy Policy was created with the help of the Privacy Policy Template.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
Print, Vinyl, & Adhesives
-
The Customer agrees to let Always Lucky Studio, LLC. display samples in our physical portfolios, on our website, social media, and other electronic venues.
-
Always Lucky Studio, LLC. adds a $24 service charge per print order.
-
Online prices are subject to change without notice.
-
Always Lucky Studio, LLC. cannot be held responsible for graphic or file errors found on your prints. Example would be incorrect spelling from your file on a fine art print.
We will do our best to QC/notify you with print proofs before final production.
Gallery Walls
-
We charge per calendar day that the walls are in your possession.
-
Need your walls dropped off or picked up outside of our mobile gallery wall operating hours (9 AM - 6PM)?
We got you covered for an additional 15% of said day’s total. All drop-offs and pick-ups outside of operating hours must be scheduled at the start of the hour (ie. 7 PM, 8 PM, etc.).
-
If you would like onsite consultation for your mobile gallery wall project / event, we charge $160 for three (3) hours.
-
The weight capacity for a single-sided wall is 45 lbs.
The weight capacity for a double-sided wall is 35 lbs, max 17.5 lbs per side.
-
Walls cannot be moved from their approved load in/event location and position, or altered by anyone other than an Agent of Always Lucky Studio, LLC.
-
The following are approved items to be used on the wall: Picture hanging nails & hooks, pushpins, screws (no longer than 1.5 in & diameter no bigger than #8 (5 mm), low tack adhesives (vinyl materials, masking/painter’s tape, low-medium strength double-sided tape), & safety signs (exit sign.)
-
The following are approved items to be used on the wall: Picture hanging nails & hooks, pushpins, screws (no longer than 1.5 in & diameter no bigger than #8 (5 mm), low tack adhesives (vinyl materials, masking/painter’s tape, low-medium strength double-sided tape), & safety signs (exit sign.)
-
Clients shall fill out our credit card authorization form and authorize Always Lucky Studio, LLC. to charge Client’s credit card for the remaining portion of the rental amount on the day of the event. The credit card authorization form also authorizes charges for any damages caused by Client or Client’s Agents or Client’s hired contractors/event venue’s Agents to the Mobile Gallery Walls during the Lease Term.
-
Up to 72 hours prior to an event’s install time, a payment initially paid in full is refundable at 50% of the total.